If you're a support coordinator, local area coordinator, GP, hospital discharge planner, or family member, you can refer an NDIS participant to us for community nursing or support coordination. We'll respond within one business day and take it from there.
If you're a support coordinator, local area coordinator, GP, hospital discharge planner, or family member, you can refer an NDIS participant to us for community nursing or support coordination. We'll respond within one business day and take it from there.
Refer for community nursing, high intensity supports, plan management or behaviour support implementation. Tell us the region, the funded supports and any clinical reports, and we will confirm capacity quickly so you can close the loop with the participant.
Refer participants who need nursing, equipment coordination or support workers in place before discharge. We work with wards across Metro North, Metro South, West Moreton and Gold Coast Health, and our support coordinators can request urgent plan reviews where funding is missing.
Refer for wound care, medication management, chronic condition monitoring or complex care at home. Include the diagnosis, the procedures required and the current medication list so our nurse can plan the first visit.
You can refer a family member or the person you care for, with their consent. If you are not sure what their plan funds, refer anyway and we will help you work it out.
Step 1: We acknowledge your referral within one business day.
Step 2: We contact the participant (or their family) to introduce ourselves and gather any additional information.
Step 3: We arrange an assessment, a clinical nursing assessment for nursing referrals, or an initial meeting for support coordination referrals.
Step 4: We develop a care plan or coordination plan and begin delivering services.
We keep the referring party informed throughout the process (with the participant's consent) so you know the referral has been actioned.